This position is responsible for ensuring compliance with city codes related to refuse collection, snow removal and (for Department of Neighborhood and Business Development assignments) high grass and weeds. The role involves identifying violations, issuing citations and working towards their correction. It requires working independently under the supervision of a senior inspector.
The City of Rochester is seeking a dedicated Code Enforcement Officer (Refuse Collection & Snow Removal) to play a vital role in upholding city regulations and ensuring a clean and safe environment for residents.
This position is responsible for identifying and addressing violations related to refuse collection, snow removal and (for Department of Neighborhood and Business Development assignments) high grass and weeds.
The successful candidate will be a proactive individual with a keen eye for detail, committed to enforcing city codes and working towards resident compliance.
Duties and Responsibilities
- Conduct inspections in residential and commercial areas to identify code violations related to:
- Refuse collection: improper placement of bins, overflowing trash, missed collections, etc.
- Snow removal: uncleared sidewalks, blocked roadways, violations of snow disposal regulations, etc.
- High grass and weeds (for Department of Neighborhood and Business Development assignments only)
- Investigate suspected code violations based on resident complaints or personal observations.
- Issue warnings for minor violations and conduct follow up visits to ensure corrections are made.
- Determine the appropriate course of action for violations, including:
- Referring serious violations to other relevant departments.
- Ordering immediate cleanup by collection crews in cases posing a public health or safety risk.
- Effectively communicate with the public to explain and enforce city codes regarding:
- Refuse collection procedures, including recycling programs.
- Snow removal regulations.
- Other Operations Bureau initiatives.
- Investigate specific code enforcement issues and collaborate with the Police Department on related investigations.
- Attend neighborhood association meetings as a city liaison for refuse code enforcement (NBD assignments only).
- Adhere to all city and departmental safety policies.
Qualifications
- High school diploma or General Education Development (GED) certificate.
- Two (2) years of work experience in one of the following areas:
- Refuse collection activities
- Code enforcement
- Alternatively, two (2) years of experience in face to face customer service, specifically resolving complaints related to billing, service, etc.
- Experience in either category (refuse collection/code enforcement or customer service) can be acquired concurrently.
Special Requirements
- Possession of a valid New York State Class D driver’s license at the time of appointment and throughout employment.
- Access to a reliable car for daily use.
Supervision
This position works under the direct supervision of a higher level inspector.
Provisional Appointment
This is a Competitive Class position. The selected candidate will receive a provisional appointment and be required to participate in the next Civil Service Exam for this title.
A qualified applicant may hold a provisional appointment until a Civil Service Exam is administered and an appropriate list of eligible candidates is established for a permanent appointment, following the Civil Service Rule of Three. City employees with permanent, competitive status in another department who accept a provisional appointment in this role will forfeit their previous permanent competitive rights.
City Residency
City residency is mandatory at the time of application.
Summary
This role offers the opportunity to make a positive impact on the community by ensuring a clean and safe environment through effective code enforcement related to refuse collection, snow removal and (for NBD assignments) overgrown vegetation.
The successful candidate will possess a strong work ethic, excellent communication skills and the ability to work independently while adhering to departmental guidelines.
FAQ
1. What is the main responsibility of this position?
This role focuses on enforcing city codes related to maintaining a clean and safe environment. You’ll be responsible for identifying and addressing violations in areas like refuse collection, snow removal and (for Department of Neighborhood and Business Development assignments) overgrown vegetation.
2. What are some typical daily tasks?
- Inspecting residential and commercial areas for code violations.
- Investigating complaints about refuse collection, snow removal, or high weeds (NBD only).
- Issuing warnings for minor violations and following up to ensure correction.
- Citing serious violations and potentially referring them to other departments.
- Communicating and educating the public about city codes for refuse, recycling, snow removal, etc.
3. Does this position require any specific qualifications?
Yes, you’ll need a high school diploma or GED, along with two years of experience in either:
- Refuse collection or code enforcement activities.
- Face to face customer service dealing with billing or service complaints.
4. Is a driver’s license required?
Absolutely. You must possess a valid New York State Class D driver’s license for appointment and throughout your employment. Additionally, access to a reliable car for daily use is mandatory.
5. Who will I be reporting to?
This position works under the direct supervision of a higher level inspector within the department.
6. Is this a permanent position?
This is a Competitive Class position. Initially, you’ll receive a provisional appointment and be required to take the next Civil Service Exam for this title. Upon successful completion of the exam and establishment of an eligible candidate list, you may be offered a permanent appointment based on the Civil Service Rule of Three.
7. Where can I learn more about the Civil Service Exam process?
The provided link offers details on Provisional Appointments and FAQs: http://www.cityofrochester.gov/article.aspx?id=8589935786
(Note: Replace with the actual link provided in the original job description).
8. Is residency in the city mandatory for this role?
Yes, city residency is required at the time of application.
9. What are some desirable qualities for this position?
This role thrives with individuals who are detail oriented, possess strong communication skills and can work independently while adhering to departmental guidelines. A commitment to public service and maintaining a clean environment is a plus.
10. What does a typical work environment look like for this position?
The role involves a combination of field inspections, interacting with the public and completing administrative tasks. You’ll likely spend a significant amount of time outdoors in various weather conditions.
