Canada Post is a cornerstone of the nation’s postal and delivery services, entrusted with the responsibility of delivering billions of items to Canadians every year. As a vital component of Canada’s infrastructure, the company plays a crucial role in connecting communities, supporting businesses and enriching lives across the country. With a rich history and a strong commitment to service excellence, Canada Post is not just a mail delivery service but a symbol of national pride and efficiency.
The job of a delivery agent at Canada Post is multifaceted and dynamic making it an exciting opportunity for individuals who enjoy interaction, physical activity and a sense of responsibility. As a temporary delivery agent, you will be at the forefront of customer service, representing Canada Post in your community and ensuring that mail and parcels reach their intended recipients promptly and accurately.
This role requires a blend of interpersonal skills, physical stamina and a dedication to delivering exceptional service under varying weather conditions and operational demands.
Working as a delivery agent offers a unique blend of challenges and rewards. You’ll start your day at the depot, organizing and preparing deliveries, then embark on your route to deliver mail and packages either by foot or vehicle. This active outdoor role allows you to engage with customers directly making a positive impact on their day while navigating through different neighborhoods and environments. Additionally, Canada Post provides comprehensive training to ensure that delivery agents are equipped with the necessary skills and knowledge to perform their duties safely and efficiently.
Beyond the immediate responsibilities, Canada Post offers opportunities for growth and career advancement. While starting as a temporary on-call agent, there are pathways to securing permanent positions within the company.
This not only provides job stability but also opens doors to exploring different roles and areas within Canada Post, allowing individuals to expand their skills and experience within a reputable national organization. The company’s commitment to promoting from within and nurturing talent underscores its dedication to employee development and long-term career satisfaction.
Working as a delivery agent at Canada Post is more than just a job-it’s an opportunity to be part of a trusted institution that plays a vital role in connecting Canadians and facilitating commerce nationwide. With a focus on service excellence, employee development and inclusivity, Canada Post offers a rewarding environment where individuals can thrive, contribute meaningfully and build a fulfilling career in the postal and delivery industry.
Business Operations: Delivery
Main Location: Toronto
Additional Locations: MISSISSAUGA, ETOBICOKE, MILTON, OSHAWA
Province: Ontario – GTA
Job Type: Temporary – New
Employment Status: Temporary
Language Requirement: English Essential
While all qualified candidates will be considered, preference will be given to Indigenous individuals (First Nations, Métis, or Inuit) or individuals with disabilities. This initiative is part of our employment equity efforts and candidates from these groups who wish to receive preferential consideration must self identify.
Role Overview
Working at Canada Post is an exciting opportunity! Join us in delivering billions of items to Canadians annually. As a temporary delivery agent (also known as a letter carrier), you’ll represent Canada Post in your community and ensure timely delivery of mail and parcels to customers and businesses.
Does this role resonate with you? Consider becoming a delivery agent if you:
- Enjoy interacting with people and brightening their day
- Prefer an active outdoor role throughout the year
- Seek employment with a reputable national organization
- Take pride in serving fellow Canadians
Responsibilities
What will you be doing?
- Begin your day at the depot, organizing and preparing deliveries
- Load and operate a Canada Post postal vehicle
Continuation of Responsibilities
- Spend most of your day outdoors, delivering mail and packages either on foot or in a vehicle along your assigned route
- Return to the depot to unload incoming mail and packages for subsequent deliveries
Requirements
What do you need?
- Valid Class 5 or Class G driver’s license with a safe driving record for at least three years (driver’s abstract required)
- Physical capability to lift mail items up to 22.7 kg (50 lb) and carry items weighing up to 15.9 kg (35 lb) regularly
- Ability to work in all weather conditions
- Availability for on-call shifts
- Proficiency in English and/or French (reading, writing, speaking)
Additional Qualifications
- Customer service experience
- Previous delivery or driving experience
In return, we offer:
- Competitive compensation
- Comprehensive training on job responsibilities and safety
- Opportunities for permanent positions within the company
Note that mandatory pre-employment assessments and training may occur at third party facilities following specific COVID-19 protocols.
Additional Information
About Canada Post: We are a leading e-commerce facilitator, delivering billions of items annually, supporting small businesses, connecting communities and enriching lives nationwide. We prioritize internal promotions and offer career advancement opportunities, allowing you to explore different roles within the company.
Other Details
- This position is on-call and casual, not full time permanent.
- Work hours are based on operational needs and are not guaranteed.
Safety Considerations
This position may be classified as Safety Sensitive and has additional requirements under Canada Post’s Substance Use Policy.
Employment Equity
We are committed to diversity providing a safe workplace and promoting equity in employment. We encourage applications from women, Indigenous individuals, persons with disabilities and visible minorities.
Accommodation
Canada Post strives to create an inclusive work environment and accommodates restrictions during the hiring process. If contacted for a job opportunity, please inform us of any accommodations required, which will be treated confidentially.
Application Requirements
Ensure your application clearly demonstrates how you meet the job requirements, as assumptions about your qualifications cannot be made. We appreciate all applicants and only those selected for further consideration will be contacted.
Our Core Behaviors
- Make the call: Empowerment to make decisions, challenge norms respectfully and support others to do the same.
- Know the destination: Understanding Canada Post’s strategy and goals, contributing to them with open mindedness towards new approaches.
- Deliver for others: Take pride in personal performance, care for colleagues and support their growth.
- Ignite our pride: Celebrate Canada’s strength, the communities we serve and important issues.
Our Values
- Trust: Earn trust daily, prioritize safety and well being and value mutual trust among colleagues and with Canadians.
- Respect: Foundational to a successful workplace, mutual respect among colleagues and communities and responsibility to enact positive change.
- Deliver: Challenge oneself to deliver safely daily, recognizing the collective effort and impact of our work.
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